Tailored Strategies for Sustainable Practice Success

What We Do—and How It Helps You Grow

  • consulting

    Building and growing a mediation or arbitration practice takes more than skill—it takes strategy. The resolution industry is a demanding marketplace, and success requires guidance from someone who knows its nuances inside and out.

    For more than 30 years, Marketing Resolution has helped ADR professionals worldwide strengthen their business foundations, refine their positioning, and expand their reach. Our consulting services blend business strategy, marketing insight, and operational clarity to help you make smarter decisions and achieve sustainable growth.

    We’ll help you:

    -Define your niche and establish pricing and positioning,

    -Develop actionable business and marketing plans,

    -Communicate your value clearly and consistently across platforms,

    -Implement strategies that create lasting results,

    -Practical, focused, and grounded in experience—our consulting helps you turn professional expertise into long-term success.

  • coaching

    Sometimes, building the practice you want isn’t about more information—it’s about unlocking insight.

    Marketing Resolution’s coaching helps mediators and arbitrators find clarity, focus, and direction by drawing out what’s already there: your experience, your strengths, and your professional goals. Through guided reflection and accountability, we help you identify barriers, develop sustainable habits, and move forward with confidence.

    Our role isn’t to hand you the answers—it’s to help you discover them, refine them, and act on them with purpose.

    You bring the talent. We’ll help you build the mindset and momentum to reach your next level of success.

    We’ll help you:

    Clarify your goals and align them with your professional strengths

    Identify and overcome barriers to confidence or consistency

    Build sustainable habits that support long-term growth

    Strengthen your mindset for visibility, leadership, and success

    Stay accountable and focused as your practice evolves

  • social media management

    You don’t have to do it all—and you shouldn’t have to. Social media marketing is an ever-evolving maze of platforms, algorithms, and content demands. For busy mediators and arbitrators, keeping up can quickly become overwhelming. That’s where Marketing Resolution steps in.

    We fully manage your social media presence—from strategy to execution—so you can stay focused on your clients and your practice. We learn your voice, understand your goals, and curate content that reflects your professionalism, values, and expertise.

    Our done-for-you social media management keeps your practice visible, consistent, and connected—without adding hours to your week.

    We’ll handle:

    Optimizing your profiles and aligning them with your brand identity

    Creating and posting high-quality, on-brand content on your behalf

    Building and maintaining connections with your primary and secondary markets

    Developing a data-driven hashtag and posting strategy

    Monitoring engagement and refining strategy for stronger results

    With Marketing Resolution managing your social media, your presence stays polished, purposeful, and productive—while you stay focused on what you do best: resolution.

  • media creation

    Your brand deserves to look as professional as the work you do.

    Marketing Resolution designs and produces both digital and tangible marketing materials that reflect your professionalism, connect with your clients, and support your business goals. From custom graphics and business cards to full websites and promotional products, we help you create a cohesive visual identity that stands out in the resolution industry.

    We combine creative design with strategic insight—understanding not just what you want to say, but what your clients most need to see and remember. Every piece is designed with purpose, clarity, and your budget in mind.

    Let’s make your marketing materials as effective and polished as your practice.

  • webinars and training

    Learn the strategies and systems that help mediators and arbitrators build thriving, sustainable practices.

    Marketing Resolution offers a range of webinars and training programs designed specifically for the resolution industry—practical, time-tested, and proven to work. These sessions blend marketing insight with real-world business development guidance to help you grow your visibility, strengthen your reputation, and expand your client base.

    Our programs are trusted and requested by ADR associations around the world and are available live, via video conference, or as on-demand recordings for individuals and organizations.

    Whether you’re just starting out or refining an established practice, you’ll gain clear, actionable tools to help you move forward with confidence and strategy.

  • directed email

    Email remains one of the most effective tools for building trust and staying top-of-mind with clients and referral sources—but only when it’s done strategically.

    At Marketing Resolution, we help you design and execute professional email campaigns that reflect your voice, respect your audience, and deliver measurable results. Whether you need a single announcement, a series of newsletters, or a full client outreach calendar, we’ll create a system that fits your goals, your schedule, and your budget.

    From concept to send, we handle:

    -Message development and list segmentation,

    -Template design and platform setup,

    -Scheduling, testing, and performance tracking,

    -You bring the ideas. We’ll make sure they reach the right inboxes—professionally, consistently, and with purpose.